Manager, Total Rewards Greater China & Mongolia

Position Summary:

The Manager, Total Rewards - GCM Hotels is responsible for supporting and executing Hilton's compensation and wellbeing strategies across all hotels in Greater China and Mongolia (GCM). This role serves as a subject matter expert in hotel compensation programs and partners closely with hotel HR leaders, Operations leaders, and regional stakeholders to ensure effective implementation of compensation initiatives and Team Member wellbeing programs. Key Stakeholders

• Operations VPs

• Regional Directors of HR (RDHRs)

• Hotel Directors of HR (DHRs)

• Hotel General Managers

• APAC Total Rewards Team

• Corporate Communications Team

• Corporate Talent Acquisition Team

What will I be doing? Compensation Management (70%) Hotel Compensation Programs

• Manage compensation activities across GCM hotels, including:

o Annual salary review cycle

o Incentive and bonus administration

o Market benchmarking and salary competitiveness analysis

o Job evaluations and job mapping

o Position pricing and compensation recommendations

• Partner closely with APAC and Global Total Rewards teams to ensure timely and accurate execution of all compensation programs.

• Develop compensation guidelines and communication materials for hotel HR teams. Hotel Support & Advisory

• Act as the primary compensation advisor to hotel HR leaders and Operations teams.

• Provide compensation consultation on:

o New hotel openings

o Position evaluations

o Internal equity assessments

o Retention and attraction strategies

• Conduct hotel staffing cost analysis and support pre-opening workforce planning exercises. Market Intelligence & Analytics

• Monitor compensation trends and labor market developments within the hospitality industry.

• Participate in external salary surveys and benchmark studies.

• Produce compensation reports and insights to support data-driven decision making.

• Maintain compensation databases and ensure data accuracy and governance. Wellbeing Strategy Implementation (30%)

Thrive at Hilton Program Support

• Support the implementation of Hilton's wellbeing strategy across GCM hotels.

• Partner with HR leaders to increase awareness and participation in wellbeing initiatives.

• Actively promote programs that support physical, financial, emotional, and social wellbeing. Benefits & Wellbeing Programs

• Coordinate rollout and implementation of hotel benefits initiatives.

• Support policy reviews and continuous improvement of hotel benefits offerings.

• Collect hotel feedback and Team Member insights to enhance program effectiveness.

• Partner with vendors and internal stakeholders to support benefits administration and program delivery. Communication & Engagement

• Collaborate with Corporate Communications and HR teams to develop engaging communication materials and campaign toolkits.

• Organize wellbeing campaigns, awareness events, and Team Member engagement activities.

• Support digitalization efforts that improve accessibility and Team Member experience for rewards and wellbeing programs.

Project Management & Operational Excellence

• Manage multiple Total Rewards and wellbeing projects simultaneously with strong attention to timelines and quality.

• Develop project plans, communication strategies, and implementation roadmaps.

• Drive process improvements and identify opportunities to increase operational efficiency.

• Support system enhancements, testing (UAT), and implementation of digital Total Rewards solutions.

• Ensure compliance with Hilton policies and local regulatory requirements.

A Manager, Total Rewards serving Hilton Hotels is always working on behalf of our Guests and Team Members. To successfully fill this role, you should maintain the attitudes, behaviors, skills, and values that follow:

Skills & Competencies

• Strong understanding of compensation principles and market practices.

• Advanced analytical and data management skills.

• Ability to interpret compensation data and translate findings into practical recommendations.

• Excellent project management and organizational skills.

• Strong stakeholder management and consulting capabilities.

• Effective communication and presentation skills.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong attention to detail and commitment to data accuracy.

• Demonstrates sound judgment and maintains strict confidentiality.

• Proactive, agile, and solution-oriented mindset. Key Experience

• Bachelor’s degree in human resources, Business Administration, Finance, or related discipline.

• 6-8 years of Total Rewards, Compensation & Benefits, HR consulting, or related experience.

• Experience supporting large-scale compensation programs.

• Experience in hospitality, retail, consumer, or multinational organizations preferred.

• Experience working with cross-functional stakeholders and project teams.

• Previous wellbeing or Team Member experience program exposure is preferred.

• Ability to travel to hotel sites when required.