Field Coach Trainer

Training Program Delivery: ▪ Develop and implement comprehensive training programs, covering sales techniques, client engagement, and relationship-building. ▪ Utilize various training methods, such as workshops, seminars, and e -learning, to cater to diverse learning styles and needs. ▪ Continuously evaluate and update training materials to ensure relevance and effectiveness in the ever- changing Retail landscape. Coaching and Feedback: ▪ Provide feedback, identifying areas for improvement and offering guidance on best practices. ▪ Foster a supportive learning environment that encourages open communication, collaboration, and knowledge sharing. ▪ Support Team Managers in developing Coaching Skills Support Business : ▪ Equip teams with commercial trainings for identifying sales opportunities and overcoming challenges in the field. ▪ Collaborate with store management and other stakeholders to align training initiatives with overall business objectives and sales targets in line with corporate commercial/training guidelines. Continuous Improvement: ▪ Stay up -to-date with industry trends, best practices, and emerging technologies in Retail training and learning, incorporating new ideas and approaches into training programs as appropriate.

Hard skills ▪ Change Management ▪ Coaching ▪ Collaboration ▪ Diversity & Inclusion Ambassadorship ▪ Facilitation ▪ Mental Wellbeing Promotion ▪ Performance Management ▪ Priority Management ▪ Product Knowledge ▪ Sales Experience ▪ Skills Assessment ▪ Team Management ▪ Training Delivery ▪ Training Event Coordination ▪ Training Programs Management Soft skills ▪ Attention to Details ▪ Caring Leadership ▪ Influence ▪ Inter-cultural Intelligence ▪ Interpersonal Savviness