Data & Analytics Officer (801051)

Purpose Within the HRSS, the IRSP Data & Analytics Officer is responsible to carry out data analytics transactions and administrative work. S/he handles transactions related to enrolment, contributions, payment of benefits, and providing reports and analysis. S/he will also provide support and guidance on issues within their area of expertise to IRSP Officers. Accountabilities & functional responsibilities Core activities Keeps Data Management processes and documentation updated. Provides insight to the métier in reflecting on the team’s performance measures, improvements in the functional area of expertise and provides ongoing support with data and analysis. Contributes to institutional reporting and dashboards by supporting colleagues in delivering reports, revisions, and optimization. Ensures continuity and smooth transition of data entered into various system applications. Contributes to the development of the data model and usage of the referential data that supports analysis and decision making. Focus on the data validation of the monthly IRSP contribution cycle, payment process, and applicable retro adjustments. Contribute to the post go-live optimization of IntelliPen within the scope of the IRSP data and analysis. Ownership of year-end reporting activities provided to Finance, Accounting, and actuarial services. Support in process walkthrough, submission of audit samples, and answering to questions during internal and/or external audit activities. Process management Perform First Time Right (FTR) analysis for the transactions and administrative work of IRSP processes. Oversee and monitor accuracy and timeliness of IRSP processes, in line with the Service Level Agreement. Proactively communicate with the stakeholders concerned (Finance, HRSS, or HQ Counterparts) for any changes pertaining to ways of working, policy, or system updates/downtime. Accountabilities & functional responsibilities Quality Control Uphold an audit-ready mindset to support any future internal/external audit activities. Assists in improving, developing & applying data quality monitoring processes & tools (dashboards etc.) and contributes where appropriate in DQ controls automation. Monitors data quality controls and consolidates, data clean-up and implements corrective actions. Performs four-eye/buddy check to the tasks performed by IRSP Officers. Other tasks If necessary and upon request, provide ad hoc administrative support of a data and analytics officer within the scope of IRSP Administration services. Being proactive with continuous improvement propositions for the team’s management processes and / or more generally the HR Shared Services People management responsibilities No Relationships Internally, interacts with staff who enable the team in administering the plan ~ primarily with HRSS, FSS, Rewards, Finance/Treasury, HRIS, Service Desk and T&I Externally, interacts upon request and as needed with the IRSP Foundation, Procentia.

Certifications / Education required University degree or equivalent. Knowledge of BI, SQL, statistical packages, Tableau. Excellent command of English. Knowledge of French is an asset. Computer proficiency. Professional experience required Typically 3–5 years’ overall professional experience. Proven experience in HR administration, ideally in the administration of benefits and retirement plans Knowledge of and experience in HR shared services, including workflows, processes, and key performance indicators Certification in HR an asset Must be amenable to work onsite in Makati, Philippines Must be amenable to work on a fixed-term employment (six months)