Protection of Family Links Field Officer - Odesa - 810505

ABOUT THE JOB The ICRC Protection Unit is seeking a skilled and dedicated Protection of Family Links Field Officer (PFL Field Officer) to join our team in Odesa. In this role, you will be responsible for implementing and monitoring ICRC PFL activities in Odesa`s area of responsibility. The PFL Field Officer will handle tracing inquiries from families of missing persons, gather and process tracing requests, conduct tracing activities to search for missing persons, and ensure timely follow-up of the missing cases and family enquirers under his/her responsibility. Additionally, you will support multidisciplinary assessments of the needs of families of missing persons and assist in providing appropriate responses. As a key member of the team, the PFL Field Officer in Odesa will also be expected to raise awareness about the ICRC’s role and procedures related to the Missing file during meetings with the families of the missing or authorities involved in the case. Start date: October 2026 or Immediately YOUR TASKS AND RESPONSIBILITIES Develop and maintain contacts with the families of missing and captured persons Collect new tracing enquiries and regularly follow-up on existing enquiries Keep families informed of any developments or news in their case Ensure proper documentation and data management Understand and analyze the existing cases to inform the ICRC’s actions in favor of the families Organize and conduct awareness raising sessions with families of missing persons and authorities to disseminate information about ICRC PFL action, and orient families in the search process Proactively understand the needs of families of missing individually or more collectively (trends), beyond the right to know: mental health needs, legal and administrative needs, etc., through the organization of focus groups discussions with families of missing Proactively identify referrals to other ICRC departments Actively map and assess available external services for families of missing, in the area of responsibility, and promote the internal and external services available among families of Missing Support families’ gathering in Odesa area of responsibility and together with the team, maintain regular contact with families’ associations

ABOUT YOU To be successful as PFL Field Officer in the Protection Unit, you should possess the following qualifications and experiences and have the following characteristics: Ukrainian citizenship or permanent residence permit in Ukraine University degree or relevant professional experience Typically, 3-5 years of experience in the field of social, political, or economic sciences or similar Experience with the ICRC or another humanitarian agency an asset Professional fluency (written and spoken) in English and Ukrainian Computer literacy Self-motivated with a strong commitment to teamwork and humanitarian principles Flexible, enthusiastic, and willing to learn Ability to work independently, as well as effectively under supervision Ability to organize and prioritize multiple tasks Ability to work within a diverse team and establish and maintain good working relations in a multi-ethnic, multi-cultural, and multi-disciplinary environment